Privacy Policy

CLAYS GYM LTD

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CLAYS GYM.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the advertisement, website, or application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to other companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

1. What We Collect

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

We collect the following personal data:

Name

Email address

Phone number

This is collected when you:

Use our services

2. How We Use Your Data

The Company may use Personal Data for the following purposes:

We use your data to:

Manage your membership

Contact you about your account

Send important service messages

Send review requests after your visit

Improve our services

3. SMS & Communication

By providing your phone number, you agree to receive:

Service-related messages (e.g. bookings, updates)

Follow-ups

Review requests

These messages may be sent automatically via our systems.

You can opt out at any time by replying STOP.

4. Third-Party Services

We use trusted third-party platforms to operate our business, including:

Clubright (membership & payments)

SMS and automation systems (for communication and reviews)

These providers process data on our behalf and are GDPR compliant.

5. Data Storage

Your data is stored securely and only kept for as long as necessary to provide our services.

6. Your Rights (UK GDPR)

You have the right to:

Access your data

Request correction

Request deletion

Object to processing

To do this, contact:
[email protected]

7. Cookies (Website)

Our website may use basic cookies to:

Improve performance

Track usage

You can control cookies via your browser settings.

8. CCTV Data

CCTV footage is used for:

Security

Safety

Footage is stored securely and only accessed when necessary.

9. Updates

We may update this policy from time to time.
Latest version will always be on our website.

This Privacy Policy was last updated on 17/04/2026 18:15

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.